diff --git a/devicetypes/smartthings/cree-bulb.src/README.md b/devicetypes/smartthings/cree-bulb.src/README.md index bde78b1..2b8093c 100644 --- a/devicetypes/smartthings/cree-bulb.src/README.md +++ b/devicetypes/smartthings/cree-bulb.src/README.md @@ -4,7 +4,7 @@ Works with: -* [Samsung Connected Cree LED Bulb](https://support.smartthings.com/hc/en-us/articles/204258280-Cree-Connected-LED-Bulb) +* [Connected Cree LED Bulb](https://support.smartthings.com/hc/en-us/articles/204258280-Cree-Connected-LED-Bulb) ## Table of contents @@ -26,4 +26,11 @@ Works with: A Category C6 Connected Cree LED Bulb with maxReportTime of 10 min. Check-in interval is double the value of maxReportTime for Zigbee device. This gives the device twice the amount of time to respond before it is marked as offline. -Check-in interval = 2*10 = 20 min \ No newline at end of file +Check-in interval = 2*10 = 20 min + +## Troubleshooting + +If the device doesn't pair when trying from the SmartThings mobile app, it is possible that the device is out of range. +Pairing needs to be tried again by placing the device closer to the hub. +Instructions related to pairing, resetting and removing the device from SmartThings can be found in the following link: +* [Cree Connected LED Bulb Troubleshooting Tips](https://support.smartthings.com/hc/en-us/articles/204258280-Cree-Connected-LED-Bulb) \ No newline at end of file diff --git a/devicetypes/smartthings/smartpower-outlet.src/README.md b/devicetypes/smartthings/smartpower-outlet.src/README.md index 0a7739a..4dda7bf 100644 --- a/devicetypes/smartthings/smartpower-outlet.src/README.md +++ b/devicetypes/smartthings/smartpower-outlet.src/README.md @@ -26,4 +26,13 @@ Works with: A Category C1 smart power outlet with maxReportTime of 10 min. Check-in interval is double the value of maxReportTime for Zigbee device. This gives the device twice the amount of time to respond before it is marked as offline. -Check-in interval = 2*10 = 20 min \ No newline at end of file +Check-in interval = 2*10 = 20 min + +## Troubleshooting + +If the device doesn't pair when trying from the SmartThings mobile app, it is possible that the device is out of range. +Pairing needs to be tried again by placing the device closer to the hub. +Instructions related to pairing, resetting and removing the device from SmartThings can be found in the following links +for the different models: +* [SmartPower Outlet Troubleshooting Tips](https://support.smartthings.com/hc/en-us/articles/201084854-SmartPower-Outlet) +* [Samsung SmartThings Outlet Troubleshooting Tips](https://support.smartthings.com/hc/en-us/articles/205957620) \ No newline at end of file diff --git a/devicetypes/smartthings/smartsense-moisture-sensor.src/README.md b/devicetypes/smartthings/smartsense-moisture-sensor.src/README.md index 0f1ac00..c346957 100644 --- a/devicetypes/smartthings/smartsense-moisture-sensor.src/README.md +++ b/devicetypes/smartthings/smartsense-moisture-sensor.src/README.md @@ -30,4 +30,15 @@ Check-in interval = 2*60 = 120 min ## Battery Specification -One CR2 3V battery required. \ No newline at end of file +One CR2 3V battery required. + +## Troubleshooting + +If the sensor doesn't pair when trying from the SmartThings mobile app, it is possible that the sensor is out of range. +Pairing needs to be tried again by placing the sensor closer to the hub. +Instructions related to pairing, resetting and removing the different sensors from SmartThings can be found in the following links +for the different models: +* [SmartSense Moisture Sensor Troubleshooting Tips](https://support.smartthings.com/hc/en-us/articles/202847044-SmartSense-Moisture-Sensor) +* [Samsung SmartThings Water Leak Sensor Troubleshooting Tips](https://support.smartthings.com/hc/en-us/articles/205957630) +Other troubleshooting tips are listed as follows: +* [Troubleshooting: Samsung SmartThings Water Leak Sensor won’t pair after removing pull-tab](https://support.smartthings.com/hc/en-us/articles/204966616-Troubleshooting-Samsung-SmartThings-device-won-t-pair-after-removing-pull-tab) diff --git a/devicetypes/smartthings/smartsense-motion-sensor.src/README.md b/devicetypes/smartthings/smartsense-motion-sensor.src/README.md index 0c8a9d3..d177cc6 100644 --- a/devicetypes/smartthings/smartsense-motion-sensor.src/README.md +++ b/devicetypes/smartthings/smartsense-motion-sensor.src/README.md @@ -29,4 +29,17 @@ Check-in interval = 2*60 = 120 min ## Battery Specification -One CR123A 3V battery is required. \ No newline at end of file +One CR2477 (for Samsung SmartThings Motion Sensor) / CR123A (SmartSense Motion Sensor) 3V battery is required. + +## Troubleshooting + +If the device doesn't pair when trying from the SmartThings mobile app, it is possible that the sensor is out of range. +Pairing needs to be tried again by placing the sensor closer to the hub. +Instructions related to pairing, resetting and removing the different motion sensors from SmartThings can be found in the following links +for the different models: +* [SmartSense Motion Sensor (original model) Troubleshooting Tips](https://support.smartthings.com/hc/en-us/articles/200903280-SmartSense-Motion-Sensor-original-model-) +* [SmartSense Motion Sensor (2014 model) Troubleshooting Tips](https://support.smartthings.com/hc/en-us/articles/203077520-SmartSense-Motion-Sensor-2014-model-) +* [Samsung SmartThings Motion Sensor (2015 model) Troubleshooting Tips](https://support.smartthings.com/hc/en-us/articles/205957580-Samsung-SmartThings-Motion-Sensor-2015-model-) +Other troubleshooting tips are listed as follows: +* [Troubleshooting: Samsung SmartThings Motion Sensor is stuck showing "Motion Detected" or "No Motion"](https://support.smartthings.com/hc/en-us/articles/200961130-Troubleshooting-Samsung-SmartThings-Motion-Sensor-is-stuck-showing-Motion-Detected-or-No-Motion-) +* [Troubleshooting: Samsung SmartThings Motion Sensor won’t pair after removing pull-tab](https://support.smartthings.com/hc/en-us/articles/204966616-Troubleshooting-Samsung-SmartThings-device-won-t-pair-after-removing-pull-tab) diff --git a/devicetypes/smartthings/smartsense-multi-sensor.src/README.md b/devicetypes/smartthings/smartsense-multi-sensor.src/README.md index ccabf1d..809a192 100644 --- a/devicetypes/smartthings/smartsense-multi-sensor.src/README.md +++ b/devicetypes/smartthings/smartsense-multi-sensor.src/README.md @@ -33,4 +33,13 @@ Check-in interval = 2*60 = 120 min ## Battery Specification -Two AAAA battery required. \ No newline at end of file +One CR2450 (for Samsung SmartThings Multipurpose Sensor) battery / Two AAAA (for SmartSense Multi Sensor) batteries required. + +## Troubleshooting + +If the sensor doesn't pair when trying from the SmartThings mobile app, it is possible that the sensor is out of range. +Pairing needs to be tried again by placing the sensor closer to the hub. +Other troubleshooting tips are listed as follows: +* [Troubleshooting: Samsung SmartThings Multipurpose Sensor is stuck on "open" or "closed"](https://support.smartthings.com/hc/en-us/articles/200955940-Troubleshooting-Samsung-SmartThings-Multipurpose-Sensor-is-stuck-on-open-or-closed-) +* [Troubleshooting: Temperature reading for the Samsung SmartThings Multipurpose Sensor is off](https://support.smartthings.com/hc/en-us/articles/200756845-Troubleshooting-Temperature-reading-for-the-Samsung-SmartThings-Multipurpose-Sensor-is-off) +* [Troubleshooting: Samsung SmartThings Multipurpose Sensor won’t pair after removing pull-tab](https://support.smartthings.com/hc/en-us/articles/204966616-Troubleshooting-Samsung-SmartThings-device-won-t-pair-after-removing-pull-tab) \ No newline at end of file diff --git a/devicetypes/smartthings/smartsense-open-closed-sensor.src/README.md b/devicetypes/smartthings/smartsense-open-closed-sensor.src/README.md index dd012e5..4cf3bf3 100644 --- a/devicetypes/smartthings/smartsense-open-closed-sensor.src/README.md +++ b/devicetypes/smartthings/smartsense-open-closed-sensor.src/README.md @@ -31,4 +31,11 @@ Check-in interval = 2*60 = 120 min ## Battery Specification -One CR2 3V battery required. \ No newline at end of file +One CR2 3V battery required. + +## Troubleshooting + +If the sensor doesn't pair when trying from the SmartThings mobile app, it is possible that the sensor is out of range. +Pairing needs to be tried again by placing the sensor closer to the hub. +Instructions related to pairing, resetting and removing the sensor from SmartThings can be found in the following link: +* [SmartSense Open/Closed Sensor Troubleshooting Tips](https://support.smartthings.com/hc/en-us/articles/202836844-SmartSense-Open-Closed-Sensor) \ No newline at end of file diff --git a/devicetypes/smartthings/smartsense-temp-humidity-sensor.src/README.md b/devicetypes/smartthings/smartsense-temp-humidity-sensor.src/README.md index 7b2f0ac..3d6d3c8 100644 --- a/devicetypes/smartthings/smartsense-temp-humidity-sensor.src/README.md +++ b/devicetypes/smartthings/smartsense-temp-humidity-sensor.src/README.md @@ -31,4 +31,11 @@ Check-in interval = 2*60 = 120 min ## Battery Specification -One CR2 battery is required. \ No newline at end of file +One CR2 battery is required. + +## Troubleshooting + +If the sensor doesn't pair when trying from the SmartThings mobile app, it is possible that the sensor is out of range. +Pairing needs to be tried by placing the sensor closer to the hub. +Instructions related to pairing, resetting and removing the sensor from SmartThings can be found in the following link: +* [Troubleshooting Tips](https://support.smartthings.com/hc/en-us/articles/203040294) \ No newline at end of file